Shipping policy

 

Thank you for shopping at Game Changer. View our Shipping Policy below.

1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times may be extended.

2. Shipping Methods: We offer standard and expedited shipping options. The shipping method you choose will determine the delivery time for your order. Shipping times may vary based on your location and external factors such as customs processing.

3. Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and the destination address. We strive to provide competitive shipping rates to offer you the best value for your purchase.

4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

5. Shipping Destinations: We ship worldwide. If you have questions about shipping timeframes contact customer support for assistance.

6. Customs and Import Duties: Customers are responsible for any customs and import duties that may be incurred. We cannot control or predict these charges, and they are the sole responsibility of the buyer. Customs policies vary widely from country to country, so please check with your local customs office for more information.

7. Shipping Delays: While we make every effort to ensure timely delivery, there may be unforeseen circumstances, such as customs delays or extreme weather conditions, that could cause shipping delays. We appreciate your understanding and patience in such situations.

8. Address Accuracy: It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

9. Lost or Stolen Packages: In the unfortunate event that your package is lost or stolen, please contact our customer support team to assist you to resolve the issue. Please note that we are not responsible for packages once they have been marked as delivered by the shipping carrier.

10. Returns Due to Unsuccessful Delivery: If a package is returned to us due to unsuccessful delivery attempts or incorrect address information provided by the customer, we will contact you to arrange redelivery. Additional postage and handling fees may apply.

By placing an order with us, you agree to the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns, please contact us via email on info@gamechangerhq.com.au